COMMENTARY: When the next shoe drops — Ebola crisis communication lessons from October

Peter M. Sandman, PhD, and Jody Lanard, MDDec 09, 2014Lessons learned this fall: (1) don't over-reassure, (2) acknowledge uncertainty, (3) don't overemphasize panic, and (4) don't ridicule overreactions.Share Tweet LinkedIn Email Print & PDF
Dec 09, 2014

Lessons learned this fall: (1) don’t over-reassure, (2) acknowledge uncertainty, (3) don’t overemphasize panic, and (4) don’t ridicule overreactions.

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